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Services & Offers

Eight capabilities. Six packaged offers. One operating system.

We work across the full product management stack — from strategic vision to delivery governance — packaged into clear, outcome-bound engagements.

8Service domains
6Productised offers
5Forge models
2–8 wkSprint engagements

01THE FORGE MODELS

Five intervention types. One operating philosophy.

01

Strategy Forge

Direction & alignment work

Vision setting, strategic prioritisation, decision principle design, and roadmap architecture. Ideal when the team lacks clarity on where to go and why.

02

Insight Forge

Discovery & validation work

User and market research, hypothesis testing, insight synthesis, and opportunity mapping. For teams that need to understand before they build.

03

Operations Forge

System design & implementation

Decision rights, operating cadences, prioritisation frameworks, artifact libraries, and governance rituals. Installs the operating model behind your product work.

04

Delivery Forge

Execution & governance

Sprint health, estimation quality, risk management, scope governance, and delivery predictability. Replaces hope-based delivery with a system.

05

Team Forge

Enablement & handover

Coaching, capability building, process documentation, and handover facilitation. Ensures the team can run the new system without permanent dependence on us.


02SERVICE CATALOGUE

Eight domains. Complete product management coverage.

01

Product Strategy

Vision, priorities, and decision principles aligned. We translate ambition into a defensible product direction with clear bets, trade-offs documented, and leadership alignment secured.

02

Discovery & Insight

Customer signals translated into build decisions. Research planning, interview facilitation, insight synthesis, and opportunity framing that grounds your roadmap in reality.

03

Product Operations

The system behind effective product work. Decision rights, prioritisation cadences, operating rituals, and the governance infrastructure that lets your team move without constant escalation.

04

Business Analysis

Build-ready requirements, every time. Functional specs, acceptance criteria, edge case registers, and stakeholder sign-off processes that eliminate rework.

05

Delivery Governance

Predictable execution at every sprint. Estimation frameworks, risk management, sprint health dashboards, and retrospective practices that drive continuous improvement.

06

AI Readiness

Governed, prioritised, and rollout-ready. Use case assessment, data readiness evaluation, governance framework design, and AI roadmap development.

07

Fractional Leadership

Senior PM accountability without the overhead. Roadmap ownership, team coaching, stakeholder management, and executive reporting on a fractional basis.

08

UX & CX Design

User outcomes baked into every feature. Service design, UX principles, journey mapping, and interface decision-making that keeps the user at the centre.


03PRODUCTISED OFFERS

Fixed scope. Clear deliverables. No surprises.

Strategy3–4 weeks

Vision & Strategy Forge Sprint

Clarity on where you're going and how to get there.

  • Product vision document
  • Strategic priorities map
  • Decision principles
View Details
Operations4–6 weeks

Product Operations Setup-in-a-Box

Decision rights, prioritisation cadence, and operating rhythm — installed.

  • Decision rights matrix
  • Prioritisation framework
  • Operating cadence design
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Analysis2–4 weeks

Business Analysis to Build-Ready Pack

Requirements so clear, your dev team can build without coming back to ask.

  • Functional requirements document
  • Edge case and exception register
  • Data and integration requirements
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Delivery4–8 weeks

Delivery Predictability Booster

Stop missing dates. Start delivering with confidence.

  • Delivery audit report
  • Estimation framework
  • Risk register template and cadence
View Details
AI Readiness4–6 weeks

AI Product Readiness Sprint

Move from AI curiosity to governed, prioritised AI execution.

  • AI opportunity assessment
  • Use case prioritisation matrix
  • Data readiness report
View Details
FractionalRolling monthly

Fractional PM Engagement

Senior product leadership, without the full-time hire.

  • Weekly product leadership
  • Roadmap ownership
  • Team coaching
View Details

04ENGAGEMENT PATH

Three tiers of engagement.

01

Focused Sprint

2–4 weeks

Tight, time-boxed engagement for a specific problem. Diagnosis, design, and delivery of a single outcome.

Best for: Clear, bounded problems with an immediate decision needed.

02

Extended Partnership

4–12 weeks

Deeper engagement across multiple capability areas. Suitable for operating model design, multi-phase delivery, or complex strategic work.

Best for: Teams that need sustained support across strategy, ops, and execution.

03

Fractional Retainer

Rolling monthly

Ongoing senior product leadership on a fractional basis. Monthly scope, weekly accountability, full ownership.

Best for: Companies that need product leadership continuity without a full-time hire.


Ready to fix the system?

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